Customer Service Rep
3.
7 Quick Apply 2 hours ago Full Job Description Looking for Customer Service Reps for a large company in Franklin Ma As the Customer Service Representative, you will ensure that we deliver on our promise of outstanding service.
You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.
To start the prescreening process click to this link https:
//inv.
harqen.
com/interviewnow/69492/5136 Sunday- Thursday 8am-5pm Tuesday- Saturday- 8am-5pm What you'll do on a typical day:
Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders What you need to succeed at XPO:
At a minimum, you'll need:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It'd be great if you also have:
High school diploma or equivalent 1-year related experience preferably within a call center environment Strong customer service skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations Call or text 860-928-2771 today if you are interested! Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
7 Quick Apply 2 hours ago Full Job Description Looking for Customer Service Reps for a large company in Franklin Ma As the Customer Service Representative, you will ensure that we deliver on our promise of outstanding service.
You'll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience.
To succeed in this role, you'll need to be extraordinary at multitasking and delivering solutions that move multiple projects forward toward completion.
To start the prescreening process click to this link https:
//inv.
harqen.
com/interviewnow/69492/5136 Sunday- Thursday 8am-5pm Tuesday- Saturday- 8am-5pm What you'll do on a typical day:
Assist customers and business partners via telephone and email Handle customer complaints in a calm, professional manner Diagnose, assess and resolve problems or issues Monitor progress of delivery routes Scan haul-away pods and verify stamps Process changes or cancellations to delivery orders What you need to succeed at XPO:
At a minimum, you'll need:
Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
It'd be great if you also have:
High school diploma or equivalent 1-year related experience preferably within a call center environment Strong customer service skills and the ability to satisfactorily resolve issues Solid ability to multitask with exceptional organizational skills Ability to thrive under pressure while delivering solutions that exceed customer expectations Call or text 860-928-2771 today if you are interested! Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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