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PT Universal Representative - Franklin East Central

Company Name:
Rockland Trust
PT Universal Representative - Franklin East Central
Tracking Code
B7885
Job Description
We are currently seeking a Part Time Universal Representative for our Franklin East Central Branch! As a Universal Representative, you willbe responsible to assist the Bank in meeting its goals of sales and service by providing the highest level of customer service through an ongoing commitment to improvement in knowledge, productivity, and job efficiency. This position is responsible for conducting financial transactions between the Bank and its customers; sales and referral of bank products; and providing superior service in a highly professional manner. In addition, this position assists the Customer Service area as needed. Understands and develops knowledge of bank products and services. Refers bank products and services within guidelines established by Bank. Maintains referral documentation and actively participates in sales promotions. Conducts business in a professional manner and maintains a neat and orderly work area.
The Universal Representative understands and adheres to security and compliance policies and procedures. Processes all transactions including deposits, withdrawals, transfers, check cashing, etc. in an accurate, efficient, professional manner within established guidelines and authority. Acts as a leader in all service quality and sales initiatives by providing guidance and examples of excellent sales and service performance.
Required Experience
This position requires prior customer service and cash handling experience. Must have good verbal and written communication skills and basic computer skills. A sales and service oriented personality is a must as is a professional appearance. Possesses a genuine intention to work cooperatively with others.
Our goal is to offer our colleagues the most generous benefits package possible. We strive to provide colleagues with a comprehensive benefits package and an environment that supports a healthy work-life balance. Colleagues who work 20 hours or more per week are eligible to participate in our health insurance program. Other benefits include: Competitive compensation with performance incentive awards, Dental Insurance, a 401K and DC Plan for your retirement, Life Insurance, Vacation Time, Day Care Reimbursement, Tuition Assistance for graduate and undergraduate programs, an award winning Wellness program and much more!
At Rockland Trust you'll find a respectful and inclusive environment where everyone is given the chance to succeed. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Location
Franklin, Massachusetts, United States
Position Type
Full-Time/Regular
Total Hours Needed
20

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