Call Center Agent

Resolution Solar is a clean, renewable energy solar company with a focus on providing Massachusetts home and business owners with the most cost effective and efficient source of power. We are currently hiring ambitious and self-motivated Customer Service Sales Associates to join our rapidly expanding company.
Job responsibilities include:
Inbound and outbound calls
Converting leads into customers
Managing web inquiries and utilizing our on-line 'chat' feature
Identifying potential customers and following through with contact
Generating referrals through existing customers
Communicating with customers regarding status updates
Job Requirements are:
Prior customer service and/or call center experience required
Excellent communication and people skills
Great working attitude with a drive to go above and beyond
Ability to listen, understand and follow through with customer needs
Flexibility to wear different hats and perform multiple roles
Comfortable with a fast-paced environment and use of modern office technologies
Familiarity with Microsoft Office and CRM programs
Ability to think independently and collaborate with team members
Reliable and punctual
We believe in the future of solar and are proud to be a proponent of the positive change in America! Join our team and become a leader in the effort to reduce America's carbon footprint!
Come learn about our company and what we have to offer. If you think you have what it takes to help people understand the benefits of solar power, then this may be the job for you. Work from the ground up and grow with the company. Join Resolution Solar today and make your first step towards a brighter future! Full-time employees receive competitive compensation and full health benefits.
Please send your resume, including references, to the attention of Pam Lantry at: email removed and/or contact or call directly at 800-286-1608.

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